Welcome to Medfemme Women’s Clinic (“we,” “our,” “us”).
We value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://www.medfemmefertility.com, contact us, or utilize our healthcare services.
By using our website or sharing your information, you consent to the practices described in this policy.
1. Legal Basis and Applicability
This Privacy Policy complies with the provisions of:
- The Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
It applies to all users, patients, visitors, and authorized representatives who access our website or communicate with Medfemme Women’s Clinic.
2. Information We Collect
We may collect the following categories of information from you:
a. Personal Information
Includes details you voluntarily provide through our website, contact forms, WhatsApp, email, or during visits:
- Full Name
- Contact details (mobile number, email address, address)
- Age or Date of Birth
- Gender
- Appointment or consultation details
- Any other information you choose to provide
b. Sensitive Personal Data or Information (SPDI)
As defined under Indian law, this includes:
- Medical and health information (medical history, diagnostic reports, symptoms, prescriptions, fertility status, reproductive health details, etc.)
- Test results, reports, and clinical findings
- Payment and billing information (if applicable)
We collect this data solely to provide medical consultation and treatment, and it is used strictly for authorized clinical purposes.
c. Non-Personal Information
Automatically collected when you visit our website, such as:
- IP address and approximate location
- Device type, browser type, and operating system
- Website pages visited and time spent
- Referral source (search engine, social media, etc.)
This information helps us improve website performance and user experience.
3. Purpose of Data Collection
We collect and process your data to:
- Provide safe, accurate, and personalized medical care
- Schedule appointments and follow-ups
- Respond to queries, feedback, or service requests
- Improve our clinical and digital services
- Maintain patient and medical records as per statutory requirements
- Send health updates, wellness tips, or promotional communications (only with your consent)
- Comply with applicable laws, regulations, or court orders
4. Consent
By providing your personal or medical information, you consent to:
- The collection, storage, and processing of your data for legitimate healthcare purposes
- Communication via phone, email, or WhatsApp regarding appointments, reports, or reminders
You may withdraw your consent at any time by contacting us at info@medfemmefertility.com. However, certain medical or legal obligations may require limited data retention even after consent withdrawal.
5. Data Retention
We retain your personal and medical information only as long as required:
- To fulfill the purpose for which it was collected
- As required by medical laws and record-keeping regulations
- Or until you request deletion (subject to legal exceptions)
When data is no longer needed, it is securely deleted or anonymized.
6. Data Protection and Security
We implement industry-standard technical and organizational measures to protect your data:
- Encrypted website connection (SSL certificate)
- Secure servers and restricted data access
- Confidential handling of medical and personal records by authorized personnel only
- Regular system monitoring and security checks
However, while we take all reasonable precautions, no online system is completely secure, and we cannot guarantee absolute data security.
7. Sharing and Disclosure of Information
Your information may be shared only in the following situations:
- With authorized doctors and clinical staff at Medfemme Women’s Clinic for providing treatment
- With partner hospitals (Sir Ganga Ram Hospital, Apollo Cradle, etc.) for coordinated care
- With trusted third-party service providers (website hosting, email systems, payment gateways, etc.) under confidentiality agreements
- When required by law, government, or regulatory authorities
We never sell or rent your personal or medical information to any third party.
8. Cookies and Analytics
Our website uses cookies and analytics tools (like Google Analytics) to:
- Improve website performance and usability
- Understand visitor behavior and traffic sources
- Deliver personalized content or ads
You can disable cookies in your browser settings if you prefer not to be tracked.
9. Your Rights
As a user, you have the right to:
- Access and review the information you have provided
- Request correction or update of inaccurate data
- Withdraw consent for communications or data processing
- Request deletion of your data (where legally permissible)
You can exercise these rights by writing to us at thegynaeclinicdelhi@gmail.com
10. Limitation of Liability
While we strive to maintain high standards of data protection, Medfemme Women’s Clinic shall not be held liable for:
- Any unauthorized access, hacking, or data breach beyond our control
- Any disclosure of information due to third-party service errors or internet failures
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be available on this page with the updated date mentioned above.
Medfemme Women’s Clinic is committed to protecting your privacy and providing safe, ethical, and compassionate care to every woman.Privacy Policy
Welcome to Medfemme Women’s Clinic (“we,” “our,” “us”).
We value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://www.medfemmefertility.com, contact us, or utilize our healthcare services.
By using our website or sharing your information, you consent to the practices described in this policy.
1. Legal Basis and Applicability
This Privacy Policy complies with the provisions of:
- The Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
It applies to all users, patients, visitors, and authorized representatives who access our website or communicate with Medfemme Women’s Clinic.
2. Information We Collect
We may collect the following categories of information from you:
a. Personal Information
Includes details you voluntarily provide through our website, contact forms, WhatsApp, email, or during visits:
- Full Name
- Contact details (mobile number, email address, address)
- Age or Date of Birth
- Gender
- Appointment or consultation details
- Any other information you choose to provide
b. Sensitive Personal Data or Information (SPDI)
As defined under Indian law, this includes:
- Medical and health information (medical history, diagnostic reports, symptoms, prescriptions, fertility status, reproductive health details, etc.)
- Test results, reports, and clinical findings
- Payment and billing information (if applicable)
We collect this data solely to provide medical consultation and treatment, and it is used strictly for authorized clinical purposes.
c. Non-Personal Information
Automatically collected when you visit our website, such as:
- IP address and approximate location
- Device type, browser type, and operating system
- Website pages visited and time spent
- Referral source (search engine, social media, etc.)
This information helps us improve website performance and user experience.
3. Purpose of Data Collection
We collect and process your data to:
- Provide safe, accurate, and personalized medical care
- Schedule appointments and follow-ups
- Respond to queries, feedback, or service requests
- Improve our clinical and digital services
- Maintain patient and medical records as per statutory requirements
- Send health updates, wellness tips, or promotional communications (only with your consent)
- Comply with applicable laws, regulations, or court orders
4. Consent
By providing your personal or medical information, you consent to:
- The collection, storage, and processing of your data for legitimate healthcare purposes
- Communication via phone, email, or WhatsApp regarding appointments, reports, or reminders
You may withdraw your consent at any time by contacting us at info@medfemmefertility.com. However, certain medical or legal obligations may require limited data retention even after consent withdrawal.
5. Data Retention
We retain your personal and medical information only as long as required:
- To fulfill the purpose for which it was collected
- As required by medical laws and record-keeping regulations
- Or until you request deletion (subject to legal exceptions)
When data is no longer needed, it is securely deleted or anonymized.
6. Data Protection and Security
We implement industry-standard technical and organizational measures to protect your data:
- Encrypted website connection (SSL certificate)
- Secure servers and restricted data access
- Confidential handling of medical and personal records by authorized personnel only
- Regular system monitoring and security checks
However, while we take all reasonable precautions, no online system is completely secure, and we cannot guarantee absolute data security.
7. Sharing and Disclosure of Information
Your information may be shared only in the following situations:
- With authorized doctors and clinical staff at Medfemme Women’s Clinic for providing treatment
- With partner hospitals (Sir Ganga Ram Hospital, Apollo Cradle, etc.) for coordinated care
- With trusted third-party service providers (website hosting, email systems, payment gateways, etc.) under confidentiality agreements
- When required by law, government, or regulatory authorities
We never sell or rent your personal or medical information to any third party.
8. Cookies and Analytics
Our website uses cookies and analytics tools (like Google Analytics) to:
- Improve website performance and usability
- Understand visitor behavior and traffic sources
- Deliver personalized content or ads
You can disable cookies in your browser settings if you prefer not to be tracked.
9. Your Rights
As a user, you have the right to:
- Access and review the information you have provided
- Request correction or update of inaccurate data
- Withdraw consent for communications or data processing
- Request deletion of your data (where legally permissible)
You can exercise these rights by writing to us at thegynaeclinicdelhi@gmail.com
10. Limitation of Liability
While we strive to maintain high standards of data protection, Medfemme Women’s Clinic shall not be held liable for:
- Any unauthorized access, hacking, or data breach beyond our control
- Any disclosure of information due to third-party service errors or internet failures
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be available on this page with the updated date mentioned above.
Medfemme Women’s Clinic is committed to protecting your privacy and providing safe, ethical, and compassionate care to every woman.